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shrum.net :: Support & Legal
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Support
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| If you should have any questions concerning programs or scripts, including bug
reports, suggestions, etc., please read this page first. Also, direct any questions regarding legalities pertaining to any programs or
scripts here. |
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Read me first
Before submitting email for support, make sure that you have the most recent
version of the script, module, or application. Support is only provided on
the most current versions. There is only one of me here so my time is
stretched very thin.
Secondly, please read all
the documentation available to you on this site and abroad. Great pains
have been taken to document as much as possible as well as to provide links to off-site
locations for information where needed to help you solve your problems
in a timely manner.
I'll
make every attempt to solve your problem but make no guarantees that every issue
can or will be solved. I only state
that I'll investigate any issues that are brought to my attention and attempt to
address them.
Please be as thorough as possible in your requests by, whenever possible, including links to data
sources, copies of the script calls, exact error messages you're receiving,
etc. Screenshots are always helpful.
Feature Requests / Enhancements / Optimizations / Etc.
I can't guarantee I will add every enhancement or new
feature request that gets submitted but I will make an effort to do so.
However, I do encourage you if you are savvy enough with general programming,
you can take a swing at adding these to the scripts on your own.
If you happen to make some improvements or additions to
any of my scripts, be it in validation, optimization, features, etc., I would be
most appreciative if you were able to share those with me for possible inclusion
in future versions of the software. I'll be more than happy to include
your name in the list of contributors to the project as well. We're all here for
the glory.
DIY'ers
Most of my apps are written in autoitscript
which
is similar to most other programming languages. If you have any prior
programming experience such as C++, perl,
php, etc., you should be fine. If you
should have any questions pertaining to this scripting language, the
AutoIT forums
are your best friend. You will need to create an account on their site in order
to participate in the forums, however anyone can browse what's there.
If you want a text editor that works with .AU3 files,
there is Notepad++
and
SciTE4AutoIT3. More information on it can be found clicking the links. I
highly recommend using the SciTE4AutoIT as the Windows help file is the best and
fastest source of help on any call or function.
In this world of "sue me, sue you" court dramas, it almost goes without
saying, however...
The long version...
Any software provided by shrum.net is done so in a
"as is" condition. Any expressed or implied warranties, including, but not
limited to, the implied warranties of merchantability and fitness for a
particular purpose are disclaimed. Source code that is provided to you
free of charge, unless specified, falls under the
GNU GPL license and may be modified by you. In no event shall
shrum.net, it's owners, or
its contributors be liable for any direct, indirect, incidental, special,
exemplary, or consequential damages (including, but not limited to, procurement
of substitute goods or services; loss of use, data, or profits; or business
interruption, or death) however caused and on any theory of liability, whether in
contract, strict liability, or tort (including negligence or otherwise) arising
in any way out of the use of the software or scripts, even if advised of the
possibility of such damage.
The short version...
Blah, blah, blah...don't cry to me if something breaks that you got for free. You've been
warned! :-p
And finally....
If after this
point you don't find an answer, you may then send a support request to me
[
here ].
Support will be provided to discuss enhancement requests, bug reports, and all
things pertaining to the operation of programs and scripts that I've created and
host from shrum.net.
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